this place is the best kennel i have ever taken my dogs to! we are a military family and move frequently- been to many kennles over the years- the past 8 months of working with royal pet resort has been the best experience our dogs have ever had- the staff goes out of the way to make them feel comfortable and it now shows in how happy they are when they go there to stay! I have been very impressed - and would recommend everyone check the place out for them selves before reading some of the reviews I have seen- with the effort they have put into my 2 rather difficult dogs, I find it hard to believe some comments that have been posted