I was charged $299.88 without knowing and the support was amazing. I got my refund back without a hitch and didn't have to wait that long at all. My domains are with siteground and their support is phenomenal. I especially love that it's LIVE chat and not some frustrating "bot". Given, there hosting is much pricier than their competitors so I may be moving to other hosting platforms, but my experience with them was top notch. User's recommendation: Pricy, but great it fits your budget.