11 Dec, 2015 → by ClaimboUser858781
Great Customer service!
*SOLVED

5

This is the second car I have purchased from Dream City. The first one was in 2011. They are AWESOME! It really annoys me to look at these ratings and I read through them all. ***At the end of the reviews on page 4 and 5 is where the real ratings are. The ones that are very positive.****** The car I just purchased, Mehdi actually found and purchased the car I wanted. He worked very hard to get a very good interest rate with a well known bank. The salesmen are all great, I did not feel any pressure to purchase a car I did not want, in fact one of the salesmen took the time to teach my son how to properly drive a manual transmission so we he could safely drive the car. I purchased a 2015 for a better price than the bigger dealers and they handled everything and went above and beyond to make certain we were totally happy and got a great car. The car has minimal miles on it and everything is perfect. Rami facilitated the financing paperwork and David was so kind to work with us during Mehdi's time off. The car I purchased in 2011 was also a great experience, it is difficult to not like Mehdi, he is awesome! It was my first experience with a small dealer and it was my son's first car. We did not really know what to expect, but Mehdi really helped. He made it easy to get the financing and he even found a better rate than was originally negotiated, with a larger bank . This part is important: The car ran well however when we had driven it a bit before taking it to school there was a problem with something in the front part of the engine. We took it back and they repaired it without an appointment! My son took it to school and a few months later the tie rod broke. Mehdi said we could bring it in and he would fix it but my son was at college and it was not feasible, so Mehdi paid for it!! That was great customer service! The car ran really well since then - no problems at all! In fact each time we got the oil changed the guys at the different places would comment on how well it ran and how quiet etc it was. So it was only the best choice to go back to them to buy a new car. I LOVE the new car! They are AWESOME! Please take the time to read the reviews on page 4 and 5 before you decide to not meet with them.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Dream City Auto Sales you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.