30 Apr, 2013 → by ClaimboUser528950
Gray Wolf 27′ BH Travel Trailer
Once ordered in January 2013 at a Sportsmen show case and the La Crosse Center, we were very happy with the trailer showd on site. We paid total amount for the new trailer that day. On April 12th We got a call that our camper has arrrived, once traveling 60 miles, we found out that our camper DID NOT arrive, we knew because no extra's that we paid for was on this camper. The dealer was extremly rude and said it was ours and that he would cut the price of missing parts. Finally a worker called the main office and found out that our trailer has not been sent out yet. We left to wait for the trailer to arrive. The next day we get another call that our camper did arrive that day and will be ready to pick up the following Tuesday. We traveled back to the RV center and waited for the final maintenance to be completed and traveled home. The next day we started to clean up the unbelievable messes that was left from the manufacturing dept. Steel cuttings all throughout the outside cabinets, nails/staples poking through the toe section of the eating table, smeared puddy throughout the trailer where nails have been used. Other things that cannot be cleaned is the sliding windows - everyone of them had finger prints on the inside of the windows that can not be removed to be cleaned. Very poor housekeeping on a finished product! Will never ever do a deal with Pettibone RV in La Crescent, MN.