We purchasedd two concert tickets for the original concert scheduled for July 20th in Asheville NC. Order # 55-47925 CAR Section B Row A Seat 14 Order # [protected] Section B Row A Order Total: $355.30 This July 20/2019 Concert was cancelled and rescheduled for October 7, 2019. At the Box Office on October 7th, we were told the concert was again cancelled and rescheduled for February 17, 2020. On October 7, 2010, we were also told that we could keep our tickets for the Feb 17th concert or request a refund. We are requesting a refund as we cannot attend the Feb 17, 2020 concert. To date, I have been unable to secure a refund, either online or through [protected]. Please rectify this situation and issue a refund. I can be reached at [protected] or christina.[protected]@muthmail.com Thank you.