Good branch service, horrible service over the phone

/ 37 reviews

5 May, 2018 → by ClaimboUser980551

The only reason I stay with them is the people at my local branch are great. Calling them up is like calling the department of motor vehicles.

Loans

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SECU MD - Other Reviews

》 Everyone don’t wanna type there problem into a phone I need to speak to a agent

》 Need Bankning information re; a past payment.

》 Enter in wrong account number for a refund

》 Cash deposite

》 To find out about my car loan

》 Card keep saying decline

》 Can’t access help regarding my SECU VISA Platinum debit card

》 Never receiving my pin# after a week has passed for new debit card

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