I have been attempting to acquire a Gold Medallion Seal from my bank; BB&T. We, my wife and I, have used BB&T for many years now so we do have a relationship there. We rave recently needed a Gold Medallion Seal for a stock transfer on some TOD stocks (transfer on death) Have tried a couple of their branches and so far no success. We were told by one bank manager who has the authorization that their policy is all parties involves have to be customers have to be members of BB& T. In this case US, no problem, the estate, again no problem and finally the executor. Problem is the executor banks somewhere ese. However she does have check signing authority for the Account at BB&T. Later the executor spoke with BB& T and was told it is against the law for them to give a Gold Medallion Seal if all parties are not customers of that bank. That sounds fishy to me, how often will all parties involved be customers of the same bank? It seems to me that BB&T is more interested in saying no we cannot help you than trying to help. OH, one of the ladies at another branch tried to help but she is not authorized to do the Gold Medallion- just wanted that in there .One person trued to help bet the manager stopped her