14 Jun, 2021 → by ClaimboUser373888
Gigi sofa.
1
Ordered one unit on line on 9th June 2021. Received E Mail stating that something had gone wrong and that I was only a click away from completing the order. I had paid by credit card. on checking my card statement I found to my horror that I had been debited for THREE sofa orders of £368 including delivery. Yes THREE sofas!!! not possible to get three into my lounge. That is a total of £1104, I immediately replied to their E Mail pointing this out. No reply. I sent another E Mail demanding this gets sorted out either a full refund or delivery of one sofa and a refund for the other two. Again NO REPLY. My credit is now used up and no doubt this will have a deleterious affect on my otherwise excellent credit rating. I demand a quick resolution to this farce. regards. Malcolm Glaister Note I have no order number from ScS