They do not keep adequate inventory of gift cards for merchants. I have been waiting for a week to receive an electronic certificate and they informed me that it may take another week to process. Since the order is for Amazon gift cards they claim that it is a delay in processing through Amazon. However, anyone who deals with Amazon is familiar with their speedy processing. I am also waiting for other merchants also on backorder. I can not get the situation resolved and am still fighting with this company. Due to their low inventory issues and extended wait times, I would not recommend this company to anyone.