24 Aug, 2020 → by ClaimboUser55333
Gift vouchers
Initially I went through resolver , the case was escalated to highest level then closed as no response from Homebase customer service or the managing director. £50 with gift vouchers given less than year ago were not accepted in Chichester Homebase. I have been complaining since Feb 2020. Called above number for customer service - it does not exist. I have spent a great deal in Homebase as moved flat last year and this was a birthday present to help with interior decorations. User's recommendation: Don’t print gift vouchers if they are not honoured ; this is actually theft under false pretences.