I ordered two gift baskets on Monday, December 7, 2020. They were meant to be delivered on Friday, December 11, 2020. I never received an e-mail from them to confirm my order or with any other information a customer should be provided, but they sure did charge me $140 the moment I placed the order. I had to keep going back to the website to check the status and they didn't even update the order until Friday, December 11 to let me know that only one of the packages was sent. It says it is due to arrive Wednesday, December 17 which was embarrassingly late as it was for condolences. The second basket has no update and there is NO WAY to get in touch other than their online website messaging...which let me know they would get back to me in 24 hours. Its been more than a day and nothing... DO NOT ORDER from this company. This is not a way to treat people. Especially people who are grieving.