19 Sep, 2020 → by ClaimboUser572202
Giant Direct Pick UP
1
Pick up # m16225**** My order time was between 2pm-3pm. I arrived at 2:41pm called in and was told it would be 5 -10 minutes they were waiting on deli to finish. I didn't order anything from the deli. I waited 20 min. called in and was told 5-10 more min I waited a total of 35 min. and called in was told a few more min. they were waiting on my receipt to print. I only purchased $38.00 worth. Finally I told the person to cancel the entire order if they could not bring it out within the next 5 min. I was still charged the 2.95 pick up fee after waiting the extra time! Didn't get the buy 2 get 1 free coffee pods that was on my order either. Just the 2 that I bought not the free one. I stopped going to the other Carlisle store because they are out of the items most weeks now this store doesn't recognize the sales! I will be shopping at Weis next week. They have better produce section anyway. Thanks for a miserable shopping experience Giant!! User's recommendation: DO NOT USE GIANT GROCERY PICK UP.