9 Jun, 2021 → by ClaimboUser522283
Getting access to money in my account

1

My debit card expired 3/31. Forgot to update my address so I never received a new one. On 4/6 was told to verify who I am & was wrong with 1 digit of my old PO box. I called later with the right address & was told to submit documents for proof of identity & a copy of my utility bill with my new address. In the park I live in my landlord gets the bill & breaks it down for all of us, so they gave me a document to submit. On 5/4 I uploaded it, with copies of my id, front & back of my expired debit card & a note from me & told it takes 3 days to process. Heard nothing the following week so I uploaded another note & copy of my SS card. Each time I call I'm told my file is in another department & I'll hear something soon. I've talked to 8 different people, including 2 "managers" who say the same thing. Don't know if my documents were approved, but told I'll get a letter soon with a decision. My acct has last month & this next month's SSI, & my stimulus. I'm becoming homeless for unpaid rent.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of AccountNow you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.