19 May, 2020 → by ClaimboUser783520
Get you in with FREE but didn’t stick with service you dont need but have to pay for.
1
ItalkBB had a prize wheel at their booth at a local fair. I spun it and win a free year TV service. While I don't watch Chinese TV but I thought it would be something my mom could enjoy. The sales person told me I won free service for a year but what he DID NOT mention was it was combo with phone service (which I DO NOT need) but now have to pay for. I was told that they didn't have any more English forms only Chinese, so I had fill out the Chinese form. A couple of months later I called the company to ask about a charge on my credit card (because it was free service). They told me that I signed a contact and have to pay almost $10/month for a service I don't need. Every time I called I selected an English-speaking operator but seems like they don't have too many of those. So they told me someone will call me back. So they pull you in with FREE, neglect to tell you what is not and you're stuck paying for a service you don't need or charge you penalties for cancelling the contract. User's recommendation: DO NOT trust this company.