I came to monte casino to make use of the gautrain services whereby theres a big sign that indicates, I can purchase and reload a card at sinz, only to be met with a disgusting high level of incompetence as the two females at the counter rudely told me that theres no gautrain services at the store showing no compassion or concern for the fact that I am now stranded, wich is totally nonsense for employees to behave in such manner as I believe they were suppose to offer me a solution atleast. And should remove the board outside as it misleads ppl