I no longer have cricket I went through 8 phones in one year they kept melting yes they got so hot when you opened the back you could see pieces shriveled up they kept sending me the same phone and the same thing happened over and over when you call them you get a call center in a foreign country they have no authority to send you a different model there is nobody there that can help you if you want to complain you had to write to somewhere in the US there is nobody to talk to so I said F___YOU cricket they still owe me for all the time I was without a phone