27 Feb, 2017 → by ClaimboUser165131
Games Workshop – Review in Entertainment category

3

Bad customer service by the manager of a Gamers workshop on the Northside of Brisbane. I used to be a regular in this particular shop I used to come in and build and paint my models and enter painting competitions as well as having the occasional game of 40k. Lately the store manager has been yelling at me for no reason when I paint my models in front of other customers which is embarrassing and has put me off ever wanting to come back in and continue the hobbie which I enjoy. All I want to do is too be left alone too paint my models without being told I'm holding the paint brush wrong, don't dry brush like that you'll reck the brush and when the store manager says this his screaming at me he even snatched the paint brush out of my hand and threw it in a paint brush tin they have on the table and said I was not able to use it because I wasn't using the paint brush properly. As I was lead to believe staff are supposed to help in a calm manner with problems or difficulties that you may have with building and painting a model not scream at you throw your paintbrush and literally treat you as if your a school kid in school and his a teacher it has put me off ever going back there ever again and I'm not the only person he does it too there are other people who visit the shop regularly who get treated the same way which turns them off going there as well. I understand its all about the business but how on earth is he suppose to get the "business" when he frightens customers even the regulars away with that behaviour screaming at customers instead of calmly helping them and telling them where they went wrong and teaching them the right techniques so they do not make that mistake again so he does not get aggressive, angrey and scream and yell that everyone in the entire shopping centre can hear him I've had enough of being treated like this I have now given up on the hobbie and have gone back to playing tin pin bowling. No affence to the other staff at Chermside Gamers workshop they have been understanding, helpful, supportive, positive and encouraging especially Wesley who understands us people with Aspergers syndrome who regularly visit the shop I appreciate everything he has done for us all and for me thankyou for listening.
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