I received a wig I ordered from Ace Wigs on 8/30/15. The wig came in a crushed box, and looked used. I didn't even take it out of the box because I could tell just from looking at it that is was NOT new. I contacted the seller - a man from Bodega Bay, CA - (I am familiar with the area). I told him I want a full refund. He screamed back at me "OK!!!". To date, I have not received a refund and now I've had to file a dispute with my bank. This man does not run a reputable business.