I have owned the Dacor HGPR30S/NG for less than half a year and the first time I used the self clean oven, the oven stopped working completely. I have been trying to call for service and every time someone picks up after hours of waiting online, the person hangs up immediately. They said leave your number and they call back and they do not call back either. Now I own an expensive nonfunctional gas stove. User's recommendation: absolutely do not buy Dacor equipment! Absolutely overpriced junk with no service!