Online they advertised as one free question answered after contacting them they told me that my question couldn't be answered by most likely with five minutes and I could purchase $20 for 20 minutes I got the five minute reading and it was so off the information was not even close to any reality my dog could have given me better advice for the bark then they when I attempted to go to the psychic that they recommended the person wasn't available until 24 hours later I called the company this morning to ask for my $20 back and they told me that they don't give any money back because that was a part of us a purchase with the free reading the 5 minutes I questioned everyone do not be taken by these Crooks the scam artist