To call this company BAD would be upgrading how they really are! They do not even try to pretend to care about their customers! They are by far the worse company I have ever had the displeasure of dealing with. I initially went to their website, www.gearzonetactical.com and found a scope for my rifle that I had been looking for, they showed a decent price and showed 4 in stock. So, I placed my order. I almost immediately received an email confirming my order and telling me it was being processed. Great... So, I wait 5 days and keep hoping to get a tracking # and confirmation that it shipped, but nothing. So, I send out a friendly email asking for an update. I hear nothing back for 3 more days. So, I shoot out another email asking nicely, but firmly for an update. Again, nothing. Now, on day 10 I shoot out another email saying, I need to know what is going on with my order, it has been 10 days and I have heard nothing and that this is unacceptable. I finally get an email back on day 11, only 1 sentence.. We do not have your scope in stock, we only have a different model. That's it! No other response, no other words of any kind! After wasting 11 days they don't even try to offer a fake apology, an offer to ship the different model, nothing! Just a complete blow off and the whole experience with them is just a huge waste of time! I can't urge anyone reading this, who may be thinking about placing an order or shopping with these guys NOT TO! They clearly DO NOT CARE ABOUT CUSTOMERS and will just ignore you and then blow you off with their could careless attitude. Buyer beware, stay clear of this fraudulent company and do not believe them when their site shows an item in stock! User's recommendation: Stay Away! They do not value customers, just read how they treated me!