An 'ABSA consultant' phoned my wife... gave my wife her account no etc and said there were ABSA rewards accumulated and could they transfer the value to her account/credit card. This was agreed on to transfer the rewards. At no point was there an OTP/pin no request nothing. 3 days later my wife wanted to make a purchase. Insufficient funds. R4000.00 had been paid to TFG in Parrow, Cape. Truworths/Fochini Group. We dont have accounts with TFG. Never been to Parrow. Not bought anything from TFG. Opened a fraud case and ABSA refuses to refund. My Brotherinlaw had the same experience. R50000.00 paid to TFG Parrow from his credit card. ABSA refused to refund.