1 Jan, 2018 → by ClaimboUser368196
Fraudulent Debt & No Resolution

3

When applying for a mortgage, I was told of an outstanding Sprint bill in my name for $170. This bill was not mine, but my name was apparently given by my ex-girlfriend as the person owing the balance from 2 years before I even KNEW her. RPM would not send any backup information in writing, only stating when the balance was from and the service address. In order to clear this debt from my credit and raise my credit score, I paid the $170 balance plus a $10 convenience fee for paying over the phone. This payment was IMMEDIATELY taken from my checking account. I asked to have a "paid in full" letter faxed to me, and was told that they don't FAX letters, and that it would be sent in 30 days! I talked to no less than 5 different people, and was given lip service ... "I'll see what I can do", etc. I even gave them my UPS acct number to overnite the letter. They obviously had NO INTENTION of sending this letter before the 30 days was up. I have NEVER heard of any company not providing a "paid in full" letter when the account has definitely been PAID IN FULL! Not only was this NOT my debt, RPM would not provide documented PROOF of HOW and WHERE they got the information that this was MY debt, and they've delayed my mortgage application! It's not surprising to me that complaints about this company are all over the internet! BEWARE!!!
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Receivables Performance Management / RPM Payments you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.

Copyright © 2023 CLAIMBO.COM. All rights reserved.