1 Jan, 2018 → by ClaimboUser570375
Fraudulent debit orders
2
Our accounts were transferred to mtn on the 18th feb 2016. At the time we did not have debit orders attached as they had on 4 (Four) occasions in the space of 12 months debited amounts of over r 2000-00 from our bank account on a fixed account totaling r 597-00. At the time of transfer, all accounts were up to date. On the 26 aug 2016 at 07:30 a debit order went off our account for the amount of r 1500-00 (ref:1.1151245k160825) , on the 1 sept 2016 at 07:46, r 1500-00 (Ref 1.1151245b160831) and again on the 24 sept for r 500-00 ref: 1.1151245l160923). All contact numbers on the web for the company are no longer in operation so there is no way to contact them and the bank is unable to block them as all they do is change the amount or the date of the debit order. We have since changed our bank account which is no easy task as all our accounts had to be notified.In the mean time we have had r 3500-00 debited to our account and have no way to get hold of the company for a refund. Any assistance would be appreciated.