Noticed a charge of 183.59 on my debit card April 20th. Immediately went to my bank to dispute the charge as I have never called, placed an order or ever had any contact or conversation with shark ninja. Upon receiving my bank statement with the charge and phone # I called customer service to find out what the charge was for but received no answer. I've never done any business with Shark, yet they charged me 183.59 and won't even tell me what was purchased for that amount. Surely they must know what my payment was for as I haven't a clue. I'm a disabled senior living on SSI and supporting my wife and young daughter. Their fraudulent charge is 25% of my monthly budget. Until my call to customer service, they didn't even have my address. Surely they would need that if I ordered anything... I just want this fraudulent charge returned to my bank account, as I have never ordered anything from this company. Top quality products but too pricey for an old disabled senior.