I purchased a luxwey Modern Set bedroom furniture from the New Vision Furniture, Inc. on Oct 25,2012. The furniture set was delivered once on Nov. 14, 2012. But it was a badly damaged set , might be defected furniture before the shipment. It was returned back to the New Vision without unloading. We took photos showing the damages to the New Vision. I was told by Alexie of New Vision that they were waiting new set shipped in from Italy. Over one month ago, Alexie said that they received the furniture set and would ship out to us within a week time. But New Vision never shipped again. Instead they cut off communication with me. They did not answer any my phone, email, text message. I left voice and text messages, emails request to have refund numerous times. On Dec. 29, 2012, I sent Alexie a letter again to request refund, the letter with receipt’s signature. Clearly the New Vision got my request of giving my money back but the New Vision kept silence. I could not reach them. The only time I reached Alexie after I requested refund when I borrowed other people’s phone. I could phone the hours long, many times a week. They just block my phone. Overall the New Vision Furniture Inc. , call NY Furniture Warehouse in website, just rip me off by taking my money without delivery the purchased merchandise. I have become New Vision fraud business' victim. I lost $2,609 and had stress that damaging my life quality. I request the help from the NH Department of Justice to stop this unlawful fraud business behavior, help me to get my money back from the New Vision and protect the customer interests in general. Do not buy things from them. Yongming Xia Kingwood, TX