I originally reported my dispute on 8/15/17...then resubmitted on 8/24...then once again in October. No response...only re-directions to some call center in the Philippines. I have since had my card compromised twice. Tonight was the worst...my entire funds were debited fraudulently. So I will use my legal training to file a complaint with the FTC and engage some some of my former colleagues to bring a class action. Kind regards, A hard working human!!