Hi this is deepak from belgaum karnataka i have to raise complaint against eureka forbes because i dont expect such a gesture from a big company like that. The complaint is that i have bought their water purifying product named aquasure crystal but let me tell you first that this product is dealer model and not the company model and the store person also did not tell us about this and within a week there was a problem in their purifier and the water was having some bad smell which was unable to drink so first i gave complaint to the dealer and after so much arguing with their manager, their top bosses the purifier got replaced with another product of the same name but the product which got replaced was a faulty one with the same old problem but this time i requested them to give the company model purifier instead of that dealer model because at that time i was feeling like being cheated by a big company like eureka forbes but they refused my request and instead they were trying to repair that faulty product only with lots of modifications being done and inspite of that the product was having fault only and i too dont want a faulty product like this i have not paid money so that i have a faulty product if they cant give me a new product they must refund my full amount immediately .