This company is a scam. First of all, don't believe the 10% Apple Products off SALE ENDS TONIGHT HURRY. It never leaves the screen. I received a computer that worked for 45 minutes and then was charged to ship it back. The manager then sent me a inferior model with the wrong postage instructions even thought he said it was a better model. Clearly, he doesn't know how to read their company invoice. They usually only offer credit. I guess I made such a stink and called so many times they agreed to a refund, except it was less 225.00 and ittook me two months time to get my money back. According to them, they keep the warrantly (even though I didn't have a computer and this IS NOT in their terms), the diagnostic fee (even if the computer arrived broken) and the shipping (although I had to pay an extra shipping to return the broken computer). I have reported them to consumer affairs and the better business bureau. In total I lost 250.00 for two plus months of aggravation, terrible customer service, and at least one dozen phone calls. By the way, each time I called the manager he acted like he had no idea who I was. Either stupid or sinister, I'm not sure. In retrospect, I should have gotten the refurbished computer from the dealer, it would have been the same price.