3 Aug, 2011 → by ClaimboUser827597
Franks Automotive-Wichita Kansas

Franks Automotive is supposed to be a import, specifically Nissan car shop. I have an older Nissan 240sx and he has done a lot of work for me. Some of this work was very complicated and he did a good job. Well my drive shaft universal joints started sqeaking so I figured I would give him the business. I figured at least one, if not both of the u-joints would need replaced. The shop qouted me at $90 a u-joint intalled. So I brought it to them and turns out I needed both joints replace, no big deal. When I went and picked my car up I made it about a whole three blocks down the road before I turned around because I thought the driveshaft was going to fly apart due to horrible vibration. When I walked back in I told the guy that it was vibrating extremely bad and asked if he drove it. He said he had driven it and acted surprised that it was vibrating. He later told me that the u-joints were basically some retro-fit replacement that took a long time to put in and maybe he didnt get it balanced, and that he would look at it. Long story short, I had no transportation for an extra week and my drive shaft got ruined by these idiots. They generously gave my money back for the two u-joints that they put in, but not the labor they spent ruining my drive shaft. After this they said I had basically two options, have a local shop in Wichita cut the ends off and weld new ones on costing an additonal $250, or find a salvaged drive shaft. As one would guess with a twenty some year old car, I chose the salvage one and when all was set and done I was out around $290 for something they said they could do. I used to think Franks automotive did respectable business but it is clear now that when it comes anywhere near him losing money he will *** over, and I will never go back and tell anyone I know to avoid this place.
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