To Who it May Concern I purchased a skin treatment box set from Foschini in Sandton City, and upon my arrival home, I found that the packaged seal in side the box is broken, and the items advertised and discussed with me was not in the packaged box. I've been trying for several days to get a hold of the store in order to discuss with the lady that sold me these items, however the phone is continuously on "busy". I've seen several complaints on the site about this as well. I contacted customer service and discussed this with them as well. They also tried contacting the store, and experienced the same issue. Why is this the case? This is extremely poor customer care and service! Regards, Charmaine