I ordered a 30 day supply with the promise that is for any reason I am not satisfied, I could return it for a full refund within 90 days of purchased. I used the product as instructed. I had no weight loss at all. So, I went online to obtain the refund instructions as indicated on the tiny piece of paper enclosed with my order. Low and behold, on the web site, I was informed that any opened or used product will not be refunded. How am I suppose to know if i'm satisfied if I don't open it and use it? What a total scam and terrible product!!! I hope this helps someone out there avoid this waste of money!