1 Jan, 2018 → by ClaimboUser433517
ford figo 2016 model
1
I bought a ford figo in Roodeport Action ford. When I took the car in for service I was told the car had already been serviced and that I should bring it in April, at the time I had already told them that the car is leaking water from the front. When I got home I called ford to inform them that the car is still leacking, I spoke to 3 different agents and all of them told me that it was the aircon that caused that. I drove around with the car for some time then the gears started giving me problems. I booked the car in then I was told later that they discovered the water pump is broken and that they needed to replace it, so the car had to be booked in for morethan 1day. The dealership told me that they could not arrange a courtesy car for me when I was being inconvenienced by them, my life was at risk because of the wrong information they gave but even management did not apologize or even treat this as a serious matter. My car reg is FM67SLGP