1 Jan, 2018 → by ClaimboUser644546
Forced Placed Insurance
*SOLVED

3

My mortgage loan was sold to Everhome Mortgage last year and since then it has been a complete disaster! For the 2nd year in a row, they have screwed up on my homeowner's insurance. I have escrow, so it's their responsibility to submit payment. In February, 2010, they submitted a payment to my insurance company. I saw the withdrawl on my escrow account. In June, 2010 I saw the same amount being credited back to my account. I called to see what was going on and they could not tell me. 2 weeks later, I received a letter stating that I did not have insurance and that they were going to force place. I immediately called and they said that my insurance company had returned the check back in MARCH. I did not receive any notice from neither my mortgage company or insurance company, but went the following day and obtained insurance. After faxing them the new policy 5 TIMES, they finally updated my account. A month later, they hit me with $35oo for forced placed insurance. Even though they sat on the check and did not notify me, they are holding me responsible for the months my property was not covered. They screwed up and not my payment is almost $200 higher. I am in the process of seeking legal representation because this is just ridiculous. I spoke to some Michael idiot today and he started the conversation by "as a courtesy I am taking your call. I have more experience than most people here." What a ###! Then he proceeded to tell me that it was not their problem. Don't EVER do business with them!
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