27 Jun, 2018 → by ClaimboUser275421
Fooled me once
I got the Box 1 back when it first came out. Took several calls and chats to get it operational. I did not say working because it never has worked right. Says there are devices I do not have, and missing ones I do have. My computer is listed 3 times and the Alienware laptop, according to the Box) is a Sony. They sent me spam to upgrade to Box 2. Instead I went online/chat/email to get my Box 1 working. Nope, you want it to work better - buy the Box 2 as it is a better unit. Ahhh, NO. If their idea to fix a problem is for me to buy a newer unit, I can do without it.