16 Apr, 2018 → by ClaimboUser339027
Foodpanda is HORRIBLE

I have had many issues with Foodpanda late deliveries. There app is a complete joke. When I contact customer service to ask what is going on, they blame "technical problems" or just say they are "so sorry". Their customer service is never very helpful, and their timings are always hugely inaccurate. Sometimes the app will say that my food will arrive in "5 mins" but will stay like that for over 30 minutes, while I am just left waiting. It's a joke and a TERRIBLE experience for the user. I am not a fan of Foodpanda at all. Their drivers are nice and I never had a problem with a driver, it's just the app and the service that is really bad. I will stop using Foodpanda FOREVER and find an alternative app.
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