My order no [protected] was accepted on Friday, 12th of July 2019 and arrived timely though the delivery time was 45 mins. Every minutes count when you're hungry and may eat no matter what is served. Same is my experience. Pizza was cold due to the water dripped on top of the box from the ice bag, used for cream caramel. I have literally eaten soaked pizza as I didnt want to wait for another couple of hours to make a complain and arrange another delivery. I have photos of the same which can be shared upon demand. Need to know about your action on how are you training your staff on food handling? Farooq Haroon [protected]