30 Mar, 2019 → by ClaimboUser965363
Followed around the store

1

This was my first time in a Charming Charlie’s and I went in because my little daughter said the stuff looked cute. The sales lady was a little off when she greeted us, but I wrote it off as everyone’s customer service is different. She hovered around us (fixing things that were already in perfect order) and kept pretty close. At one point I lost sight of her so I figured it was all in my head. When we were checking out she was hovering near the cash register and as soon as we were done started walking in the same direction as us an about 8 feet away. It’s hilarious because we were headed straight for the door and she was keeping pace as if she needed something by the door. I saw the cutest scarf and stopped and my GOD it was as if someone had a leash on her and yanked her back a couple feet. She was of course fiddling with some items on a table (as if anything needed fixing as the store was practically empty and in perfect order). When I moved, she moved. Enough said. I left and I’m not going back. It’s really sad because I’m splurging in a couple weeks and was planning to go crazy in there with my daughter, but now they just lost a customer. They need to figure it out before they go out of business as I know they’ve had to file for bankruptcy and close stores from my research on this matter. As a black woman that decided to wear my hair big and curly today I definitely feel profiled. The funny thing is I haven’t had something like this happen to me in a very long time and I take pride in spending my money (price doesn’t matter when it comes to happiness ). I’m also the last person to ever steal and I that store is super cheap so are $10 earrings important enough to stalk customers THAT HARD?? Needless to say I’m writing corporate, spreading my story, and never spending a cent in that store again!
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