9 Apr, 2021 → by ClaimboUser78938
Follow up on previous customer service conversation on Order Number WM3257****
Hello - This is in reference to an on line order i made for 2 bathroom vanities the Order Number referenced above. One of the vanities was 'lost' during shipping. To make a long story short, I finally was able to talk to Mark at the Resolution Dept. with Home Depot who refunded me the money for the lost vanity and said when I reordered the vanity (it was currently out of stock) I would received a 20% discount on it for my inconvenience. This conversation with Mark was on 3/25/2021. The vanity is back in stock and I have ordered it on line. I would like to receive the 20% discount either on the order, OR I would be very happy to get a gift card for Home Depot for that amount. Please let me know how to proceed. Respectifully, Melody Deisher 907 947 ****