I mailed my shoes in on May 20, 2020After receiving a package from your company to send my shoes. Called on July 14 spoke with a woman by the name of Mary. She suggested I call back on July 28. Tried numerous times to call on 28 July couldnt get through to a human. I would like to know the status of my claim. I sent in good faith my shoes and have no idea what has taken place. I have images of the shoes saved on my phone. I just really either want my old shoes or credit for a new pair!