Hello, My name is Yvonne Underwood I had a flight out to Indianapolis, In from Orlando international Airport today April, 17th at 730am. I was there way early and was lost for 30 min trying to find the car rental place. It is so messed up and hard to get to. I missed it 3 times because the GPS does not put it in the right direction. Then I get in and I stood in line for a while to check my bag and by time I got up there I scanned my phone which I didn't know why I had to if my phone already had the barciode on it. Then I scanned it and it tells me I can't check the bag. Then the lady says I'm too late which I had an hour till my flight leaves. She tells me TSA is 2 hours behind (the line was from one end of the airport to the other) checking people in and so sorry I have to buy another ticket. Then a guy comes up to tell me that they are waving the rebook fees. They lady in front of my was there 4 hours early and had already checked her bag and missed her flight due to TSA behind as well. So then we all made our way to the lady at the register which says I can't get u out till tomorrow which is Sunday the 18th but only one of you can go home or both of you can go on monday. We don't have the time to take off work for one. So I ask for my money back they gave me 120 back. So then I tried to find another flight through Orlando and the soonest and cheapest we could find was for over 500 to get home and we didn't have that much. So I found a flight out in Tampa (pie) to get back home for 318 which left me with 20 bucks in my pocket. I feel like this was not our fault one bit that TSA was not on top of things. I am looking to get my back what I had to spend extra to get home. This airport needs revamping on expediting their services. This is ridiculous. I have never had to deal with this in Indianapolis or any other airport for that matter. I'm very disappointed in your airport. It is very beautiful but it is a hot mess and very unorganized!!! P.S. I'm including pictures from my emails of my check in on spirit airlines through Orlando international Airport (mco) and what I had to pay to get a flight out today to get back home through Tampa clearwaterairport (pie). This is costing me so much extra money using your airport. I also have to pay an extra day on the dog boarding for them keeping my dog another night which he has already been in there 11 days. If you have questions contact me at [protected] or [protected]@gmail.com or [protected]@gmail.com