10 May, 2021 → by ClaimboUser133841
Flowers ordered for Mother’s day

2

DO NOT BUY!!! This site is a SCAM! I ordered flowers for my mother-in-law for Mother's Day. The delivery date was promised between May 7-9 - on or before Mother's Day. I received 2 calls on Friday the 7th about the order, first requesting a phone number to contact me (they were calling me at my contact phone number) and then for my email address - which they had already sent an email to with the order confirmation. I made sure to verify that the flowers would arrive on or before Mother's Day, asked to speak with a supervisor to verify, and was told supervisors only work via email and that the flowers would arrive on Mother's Day my mother in law was sobbing on the phone because her flowers did not arrive. Today I received a call from support to ‘verify the delivery address. When I again asked to speak with a supervisor because the flowers were not delivered for Mother's Day I was hung up on. I received a callback moments later only to be hung up on again. I tried to call for support but was hung up on with every option I selected. Finally, I selected the option to place a new order and got to a human…who said they could not help me and transferred me to support. I waited 48 mins to speak with a supervisor and was again hung up on. Finally, after several calls, I spoke with a supervisor called Sebastian @ ext 2343 who told me there was nothing they could do aside from offering a $20 credit on future purchases. SCAM SCAM SCAM SCAM!!!
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