I purchased products for delivery the day before Valentine's day, I spent $200.00 delivery never showed up, never gave me notice I had to call them to find out wtf! It's now 8pm on Valentine's day You people ruined my wife of 30 years Valentine's day claiming delivery was held up, I ordered on the 11th you had ample time to make this right! A day after the delivery date you send me an email offering a $10 dollar rebate for the future and a refund, how can you be so course and ignorant? No notice of delay, not notice or offer to truly make this right, this is the worst display of business services I have ever experienced. And I have used FTD many times in the past, if the company is ok with this model, you should go bankrupt! My order # [protected] look it up! This is not ok, if I ran my business like this I would deserve to lose all my customers! Brian Walker