Never received my order and FlowerAura customer service provided absolutely no help. When my order did not show up on time I contacted them via their live chat and after I explained what happened their rep asked me to wait and never came back. I tried again and the same thing happened. I did not even ask for a refund, because I knew they will never give my money back. I just wanted to get a simply explanation. Very disappointed with FlowerAura and will never order from them again. FlowerAura is not to be trusted.