I sent "Young Love Pink Rose Plant" to a friend. Order no. [protected]. The rose plant when opened was out of the flower pot and dirt also out of flower pot and the plant in parts. My friend had to assemble it back together. The flower should have been packaged better for delivery with sufficient wrapping to keep it intact upon delivery through UPS. Photos attached as to what it looked like when opened and the third photo is what the flower should have looked like upon delivery.