1 Jan, 2018 → by ClaimboUser145890
floor scratches
*SOLVED

2

I purchased their top of the line laminate floor two years ago. Since it was installed, every type of play toy has scratched the surface. The floor was sold to me as a scratch resistant floor which was very misleading. Even plastic toys with no sharp edges have scratched the surface. Very poor quality. Their customer service department refused to help me out. Even after sending in multiple photos with proof. Very upset and will never use their products again. Possibly thinking of suing them in small claims court to be reimbursed.
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