14 Sep, 2019 → by ClaimboUser336164
flixbus is a joke of a company
1
I used FlixBus for my journey from Amsterdam to Berlin on the 6th of September and it can only be described as a journey in hell. Due to FlixBus' lax security, an unidentified person has sneaked into the luggage compartment and has spent the first 3 hours of the journey thrift shopping in the passengers' luggage. Laptops, cameras, shaving machines, cash, clothes and even chocolates were stolen. €500 were stolen from my luggage ! I've filed a police report with the German police and I won't rest until I get the reimbursement, which is promised in the terms and conditions of FlixBus. I also have filled the ‘lost & found form' on www.flixbus.com and their reply was a joke. I highly advise against using FlixBus, with all due respect but a company like that should be shut down. Contact info: [protected]@hotmail.com