re reservation SQASNS On 7th February I booked 2 return flights with Malindo air. I paid for both return tickets and have a receipt from eGHL. On 27th February Malindo cancelled our flights and I immediately applied for a refund via the website form as advised. Malindo sent an email receipt in response to my request on 29th February indicating that I would be reimbursed within 30 days. It is now well over 30 days and, after several emails that received no response, Malindo now states that they did not receive my website refund requesting reimburse despite my emailing a copy of my receipt for this. The Customer Care Centre, Australia now requires me to apply again via the website form. I am reluctant to do this as no doubt this would involve another 30 days delay and there is no guarantee that my application will be honoured this time. I just want the return of my $1068.66 which was paid in good faith for a service that the airline failed to deliver. Dr Fiona Buchanan