28 May, 2020 → by ClaimboUser509681
Flight cancelled & can’t get a refund/answer/or customer service

1

Bought Altitia Airline tickets for 6/1 flight. Altitia airlines canceled the flight due to covid-19. They said I was due a refund, but Omio has to request it since that was who I purchased from. I have been trying to call/email them for over a month-no answer or ability to leave a message. Emails sends a response with a no reply. BUY Direct-Do Not go through OMIO User's recommendation: Do NOT book thru Omio-you will lose your money-no customer service.
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