1 Jan, 2018 → by ClaimboUser593084
flight cancellation and flight delay

1

Hi, my name is Frady S Berger. Last week my husband and I travelled with Air Berlin (Booking Ref: UWND5K). We travelled from New York to Berlin and from Berlin to Salzburg on Wednesday, August 22. Our way home on August 30 we had a flight scheduled from Salzburg to Duesseldorf at 15:40. The flight was first delayed and after waiting 3 hours it was cancelled. We missed our connecting flight to New York so we had to sleep over in Salzburg. We had no kosher food, so we waited around hungrily until the next morning. We were rescheduled onto a flight on August 31 at 6:20 in the morning to Berlin and then a connecting flight at 13:35 to New York. This meant a 5 and a half hour wait, again with no food and without our baggage. We arrived in Berlin and saw that our flight has a delay. We waited over 9 hours in the airport and arrived home over 24 hours later than our trip reservation!! I am writing to kindly request financial compensation EURO 600 for me and EURO 6oo for my husband for our cancelled flight to Duesseldorf and then the delay of our flight to New York. Please send it to us in cash and not vouchers as we don't fly often. In addition to all our mishaps, as we arrived at our final destination we only received back one baggage. My baggage in the value of $6, 000 USD is still missing now four days later!! I had inside my extremely expensive fur hat a lot of clothing my shoe crocs sweaters and some more personal stuff. We are expecting to hear from you soon regarding the above complaints. We can be reached at [protected]@ohrchodoshorg.org or [protected] or [protected]
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